FAIRBUDS
FAIRBUDS
Expérience sonore haut de gamme. Conçus pour durer.
Les écouteurs premium les plus réparables au monde.
Fairbuds Reviews
Left headphone broken after 1 month. No answer from the support at all. Don't have headphones for a week now and no one answering my ticket at fairphone. Loved the product and the idea. Dislike the service. Will most likely buy other buds now and will hopefully get my money back.
Just like any other high-quality earbuds, but fairly produced and sustainable.
The sound quality is good. Getting them to stay in my ears is a bit of a challenge.
Quality product and service
Quality earbuds, solid case, repairable
Sound quality average - for the price, the quality could/ should be better. One of the buds does not work well, and might be broken.
I'm disappointed by the noise cancelling - it can't cope with the wind noise when on the bike or walking. The buds are fairly bulky and I worry about them slipping out. I can feel it working loose as I strain to pull up a weed in the garden. They appear well built and were very easy to set up and operate.
So far, so good
I'll update if I actually receive them or get a reply from fairphone customer support. Give it a couple more days and I'll apply to get the money back from PayPal. Shame because I've got a Fairphone 4 that I'm more than happy with.
Hi Tom, thanks very much for bringing this to our attention. We’re so sorry to hear about your experience & the wait you're having with our response - we're currently experiencing busier times on our end. We can see you already created a support request, and we asked our Support team to get back to you as soon as possible. Best, Lara
Nothing to complain. My Fairbuds are OK. As well as the Fairphone, the price of the Earbuds is a little bit greater than other brands' products, but the relevant difference is that these products are FAIR - so I'm glad to pay some more money for this.
I am disappointed with Fairphone's customer service. After 11 days, I still haven't been able to get a contact person to deal with my enquiry. I was only sent several AI-generated replies with the same content. I was put off, asked to apologies and informed of the live chat options. The three weekly time slots of the live chat, namely Tue, Wed and Thu from 10.00 am - 1.00 pm, are not friendly for working people. I cannot interrupt my work at these times to join the live chat. My filling out the masks on the website also only led to the Ki-generated replies. No reference was made to my request. I only perceive a ghosted support. The mails are signed by the Fairphone team. It is not very FAIR.
Hi Manijeh, we sincerely apologize for the experience you’ve had. We're currently experiencing busier times on our end. We asked our Support team to get back to you as soon as possible to help further! Best, Lara
I tried “the best” ANC wireless earbuds after these, and came back to the Fairbuds. Very similar, which is fantastic for half the price.
The audio quality is really really poor, in contrast to the ads on the homepage. I'm very satisfied with my FP5, but really disappointed by the audio quality of the Fairbuds. Also the returning process of Fairphone with response times of 9 days is a bit annoying, but finally it worked out well.
Hi Hannes, thanks very much for bringing this to our attention. We’re so sorry to hear about your experience. We can see you already created a support request, and we asked our Support team to get back to you as soon as possible. Best, Lara
The microphone is terrible, I cant be understood in calls or recordings at all.
Hi Aidas, we sincerely apologize for the experience you’ve had. We see that you have already contacted our support team and we’ll make sure they will continue to help you further. Best, Lara
Good product. Huge enhancement when compared with previous fairphone buds model
It could be better with better micro
Fit and handling are fine. The sound is acceptable if listening is not the only thing you do, but definitely not good enough to use this as a device to "sit down and listen to music" with.
Good fit and very good sound quality. The case is also well made and sturdy. One thing I'm having trouble with is getting anybody to hear me through the microphones, although I don't know whether it's a software or hardware problem. That's just about the only con. Otherwise the concept of replaceable batteries and the convenience of wireless earbuds is perfect.
Finally sustainable earbuds. I waited for a long time and am pretty happy 😊
Good design and very sustainable
Batteries in my Linkbuds S died so I decided to try something more replaceable. I using them only outside or when going to sleep with ASMR. From the box, sound was very atrocious and equalizer didn't do anything. I thought about returning but on the next day equalizer worked and now they sound pretty good. The charging box around two times bigger, not the deal breaker for me, but definitely a little shocking 😅 Overall, works fine (though the first day when I connected to the iPad, I got asynchronization issues). Of course the main purpose why I bought it is repairability and this perk will come later.
There's a bug that causes sound of video's or series that you're watching to be out off sync. Very annoying to watch anything. I expected more for this price. Customer service said they are working on a fix but can't say when this would be released. So I had to send them back unfortunately, I'm not keeping earbuds for this money with only a promise that they're working on it(something that's a basic functionality problem). They should have worked out these kinks before releasing them OR be upfront with new buyers that this is a known problem and they are working on a fix.
Hi Heleen, thanks for writing a review. We can see that our support team has already assisted with your request. Best, Lara
these fairbuds are simply something too good! very pricey but materials are pretty good, dismounting battery too is a great function for giving life again to earphones and its battery charger. Appreciated so much
Like reviews I watched, during call I Heard a strange click. One time a right fairbids seems stopped working, I inverted batteries and the dame fairbuds continue not working, I tried check guide for issue solving, by cancelling association and re doing pairing by pressing ten second button working, not perfectly during call but work.
Come with 3 different nupsis to optimize in-ear comfort. Quality is okay - matches with what I read beforehand in more detailed reviews.
Au top, conforme à mes attentes, simple d'utilisation
I liked the idea of repairable earbuds but I got disappointed in two areas that are important to me. First, the sound quality is way below average and the EQ in the app does not help. Second, noise cancelling is not sufficient to say the least. In addition, bluetooth connection sometimes breaks for fractions of a second when turning my head and generally you should not move more than 3 metres from your phone (fairphone 4). I'll try fairphone earbuds in the future but the current product is not worth buying (sorry!).
Hi Jakob, we really appreciate that you took the time to share this feedback with us. We'll make sure to pass it along to our team. If there is anything else we can do at this point, please don't hesitate to contact us. Best, Lara
Sound is good, buds fit pretty well, and battery life seems reasonable. However, the mic isn't nearly good enough to replace my QuietComfort II's. Other people on Teams calls routinely report that they cannot hear what I'm saying. When I'm outside, light wind is enough to render me inaudible in WhatsApp calls. I'm hopeful this can be addressed in a future firmware update. Current firmware: v56.
The noise canceling could be better
Sound is relly good but ergonomics aren't. Despite the different plugs they feel always close to fall and every time you readjust them the touch surface triggers an unwanted action. TBH the value for money is 3 because of your ethical and green approach not for the product itself which otherwise would be probably a 2 out of 5
I bought the Fairbuds mostly for hands-free calling at work, because they're repairable and because I want to support Fairphone (If they offered a small fairphone, I'd buy it in a heartbeat.) The buds are actually very good overall. They connect instantaneously and fit well. The audio quality isn't the best which is to be expected from small buds. However, when calling on fairbuds, I get complaints about call quality. Calling on buds is the reason why I got then, hence the 3 star review. I hope this get resolved with an update. That would make me 100% satisfied with the purchase.
Earbuds that can last technically forever since you can easily repair them yourself. Sound is good and comfort is okish but that is always a very subjective point.
Les interlocuteurs entendent mal, il y a des interruptions ou il y a un écho. Catastrophe...mis a jour. Merci pour aide, tout fonction très bien, je suis très contente. Service client très efficace. Merci et bonne développement.
Hello Aleksandra, we sincerely apologize for the experience you’ve had. We see that our support team has already assisted with your request, and we’ll make sure they will continue to help you further. Best, Rey
Great performance, very comfortable. Case is bulkier than expected. Not really a problem, but still...
Default audio tuning is laughably bad, all mids, no bass, no treble, out of the box they sound like telephone quality. Without tweaking in a tuning app like Wavelet they're abysmal. However they can be tuned to sound decent, just not what I expected when its marketed as "premium". The Bluetooth radios are also exceptionally weak, just having my hand in between my phone and the buds would often lead to desynced audio between left and right earbuds, even when my phone is just 10cm away. ANC quality is however very good when compared to the likes of Samsung and Sony, and manages to even surpass them in certain situations, like on public transit, it did an excellent job filtering out people talking even without music on. However I can hear slight chirping coming from the drivers when no audio should be playing and ANC is off, it just feels unrefined. Also, why can't I disable the touch controls? All other true wireless buds have let me disable them. Also please give me an option to disable the voice going "connected", every time I put them in. Good first try, Fairphone, but do better next time. I hope you'll be able to improve the audio quality with a firmware patch, the drivers you've picked out can sound excellent if you just have them the opportunity to.
Hi Isabelle, thanks for sharing your journey with Fairphone. We are truly sorry to hear about your experience. However, we could not find any case from your side with our support team. Please, know you can always reach out and we will be happy to assist you. We have opened a request and you should have received an email from our side. Best, Lara
Nice in quality and comfort. Equalizer is yet rubbish,please improve! sound quality could be better, I would easily pay more for that.
The earbuds are great, it's just unfortunate that we bought them to use with a Fire TV stick and sadly it apparently has issues (disconnects constantly) with TVs and related devices. However, fairphone said upon contacting them that it is already working on a firmware fix that will solve this. If this was a cheap device it would be understandable but since it's a bit on the expensive side I want to be open about it so people know before they spend this amount of money!! We are overall satisfied, it is a high quality product even with a small bug.
honestly, I expected more. upside: replaceable battery, better comfort (for me, i believe this is personal) than the previous green earbuds you sold. However, the downsides far outweigh the upsides: The casing: - it's bulky - the clamshell opening sucks, if you drop 9/10 the headphones go flying all over the place. - the charging status is unclear - it feels like cheap plastic about the phones: - the gestures work less well for me - kind of on the big side - it's 50% markup from the previous ones you sold for an all around inferior product. would not buy again
Hello Ruben, we really appreciate that you took the time to share this feedback with us. We'll make sure to pass it along to our team. If there is anything else we can do at this point, please don't hesitate to contact us via email or live chat. Best, Rey
Very clear sound both when playing music and when making voice calls. May take a little setting up. If the right earbud doesn't work at first, pressing the button on the earbud charging case for 10 seconds induces a factory reset, after which the pairing utility works perfectly.
A mssing killer feature is being able to configure what the various actions (button presses, etc) can do
Sadly one of the buds don't recharge propperly. I will try to connect to fairphone to fix this. But such faulty Equipment ist verry sad.
Hi there, thank you for your review. We are sorry to hear you had a frustrating experience. We’ve sent you an email to get a bit more information so that we can find a fix for you. So keep an eye out for an email from us. Best, Lara
I like the design.
They hurt if you fall asleep with them. Otherwise very happy.
Good ANC. Rather big in total, and sometimes a bit uncomfy if worn for a longer period of time. Perfect for concentrated working for one or two hours.
Positives: Sound for me is ok, even though some tests on the internet say it is bad - but I am not an audiophile so it's quite ok (even though definetely better in other earbuds, but this is something I have gotten used to with the more sustainable options with everything). Recommend using the bass setting though - it improves the sound! Negatives: For me the buds are not great with comfort, as the oval shape of the speaker drum is hurting my ears after longer use. Also the connectivity is not great, Fairbuds skip audio even when the phone is only in my trousers back pocket, not possible with phone lying somewhere around a corner to still have good connection. Overall the volume could also be a bit higher, so that I can use them while working (loud environment, which I did with other earbuds) I did think about returning them honestly, am both to lazy to search for other options and to send them back though.
Hi Marina, thank you for bringing this to our attention. We’re sorry for the experience you’ve had so far. We’d like to learn a bit more about the situation to see how we can help. We’ve sent you an email with some next steps. Best, Lara
Doesn’t fit in my ear and falls out too easy. Left bud didn’t work anymore after falling two times, right bud suddenly produced very high tones that were painful.
Hi Manuel, thanks for sharing your journey with Fairphone. We are truly sorry to hear about your experience. However, we could not find any case from your side with our support team. Please, know you can always reach out and we will be happy to assist You. We have opened a request and you should have received an email from our side. Best, Lara
Well made, great sound, excellent product.
The Fairbuds fit nice in my ear and offer a comfortable way to control music and phone calls without having to ouch the phone. They can connect to several devices at the same time, which is very comfortable e.g. for video conferences: You don't have to disconnect your phone to use your Fairbuds. The mostly recycled fabric feels solid and the weight is fine. Of course it is great that the batteries inside the buds and the base station can be replaced. Unfortunately the sound quality for music playback is rather poor.
Great repairability Good built quality Medium sound and ANC Bad microphone for calls It is currently hard to set them up with an iPhone (but this can probably be fixed via an update)
Descent quality product. Clear sound. Only gripe that practical range is limited, as it starts to lose it after a few meters away from phone, especially indoors.
Finally headphones you don't have to throw away because the batterie isn't changeable 🖤 LOVE THEM 😁
Probably its best feature is repairability, still it is quite capable in every other aspect too.
Super happy with my earbuds
DELIVERY WAS SLOW REGISTERING FOR xw DIFFIULT
Sound Is great. They are also staying in my ears. Not 100%, but the best fit I found till now. I am still testing.
Great repairable product
While the sound is usually pretty good and the controls work well it has connection issues that are hard to get past. While walking with my Fairphone 5 in trousers pocket connected to the earbuds it will regularly disconnect in one ear and I have to shake my head to get it to connect again. This happens quite frequently when I have my hand in my pocket
Excellent product and easy to use. Good sound quality an long term usage
Problems with BT-connection Bad quality Tested with other BT-devices which are showing not the same problems
Hello Bertram, thanks for sharing your journey with Fairphone. We are truly sorry to hear about your experience. However, we could not find any case from your side with our support team. Please, know you can always reach out and we will be happy to assist You. We have opened a request and you should have received an email from our side. Best, Lara
The subpar noice cancelling is forgivable. What's not forgivable is the fact that it cannot connect to an iPhone without getting into a silly update loop, which most of the time freezes, or advances to a random number and then freezes. Oh and we're talking for 10 minutes not the 5-6 Fairphone suggests. There are several other issues even on Android, but safe to say that Fairphone is either bad at sound accessories, testing or these buds need more development. Do not purchase at this time.
Hi Mario, we sincerely apologize for the experience you’ve had. We see that you have already contacted our support team and we’ll make sure they will continue to help you further. Best, Lara
The microphone is very poor, compared to other earbuds. A person I talk to can not hear me clearly, have to disconnect and talk on the phone
Hi Lisa, thanks very much for bringing this to our attention. We’re so sorry to hear about your experience. We can see you are currently being assisted by our support team via e-mail. Best, Lara
Just perfect
PRO It is my first pair of Wireless earbuds and I would say that the fact alone that a problem with the battery can be simply solved by changing the battery and not trowing the buds away is worth the price. I wore them for more than 2 hours and found them really comfortable, audio quality may not be the best but definitely better then my wired buds and more than enough for me. The touch commands are responsive and I do not really care that they are not customizable. CONS The only real downside is the delay that one has when watching videos. This should be definitely improved. Inner coating of the case is also going away really easily but it is not a downside for me.
Overall - everything works, be aware that these earbuds have like.. 400ms of audio delay, even on desktop devices. Suitable for music listening. Not suitable for gaming at all, somewhat suitable for video playback (minor lip-sync issues). -1 for comfort: these ear tips should be a little bit deeper to prevent them from falling out -1 for overall rate: the firmware is still probably missing proper bluetooth audio latency information in the protocol, causing lip-sync issues in the video. Everything was tested on the newest firmware from the Fairbuds app. Waiting for the updates, these things can be fixed!
Works great to listen music and do phone calls. Ordered a second pair.
Sound is really not good.
Ok comfort and quality. Replacable batteries makes it good value for money over time.
Very happy with the purchase, we will see how long they will last.
Sound is great. I really appreciate that they are repairable.
Other than the iOS app they are perfect.
When they arrived, the right bud would not connect. I had to remove the silicon ring and take the battery out, remove the dirt on it and re-insert twice. Battery life is extremely disappointing with recharge required basically every night with a couple of hours max use. The companion android app doesn't show either battery level or firmware version - just says I'm up to date - how can I be sure if it doesn't say what's installed. Love the concept and happy to support but disappointed.
Hi Mike, thank you for posting a review. We’re sorry to hear about your experience. We’ve just popped you a follow-up email to get a bit more information so that we can work on resolving this for you. Best, Lara
These headphones should never have left the factory. Quality control must have had a day off
Hello, we sincerely apologize for the experience you’ve had. We see that you are already in contact with our support team via email. We’ll make sure they will continue to help you further. Best, Lise
They arrived very fast, they are comfortable to wear and sound quality is pretty good. It comes with an accompanying app which is nice.
5/5 - Very nice!
Bought the fairbuds because I wanted earbuds where I can change the batteries. My old earbuds couldn't charge after only three years. I have been using the Fairbuds for a month now and I am satisfied with the fitting and quality of sound. My old earbuds had better sound but costefd the double of the Fairbuds.
I held off buying the previous FP ear buds as they weren't modular. I love my FairBuds and hope to keep hold of them for many years to come.
Fairly solid headphones, reasonable sound quality with good build quality. The replacable batteries are a huge mark in their favour, as well as the knowledge that they were built ethically and can be repaired. My one issue is that the microphone could be a little bit clearer, but it's not a dealbreaker.
Compete fairly with all the other mid-high end products out there. Unluckily bulky
Really good fit and sound. Noise cancelling works well. Probably the best earbuds I've bought
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PRO It is...
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Préservez plus longtemps ce que vous aimez
Design emblématique. Disponibles en deux couleurs.
Son de qualité supérieure
PARFAIT RÉGLAGE
Suppression active du bruit
Laissez-vous emporter par votre musique. Ou restez connecté au monde qui vous entoure. À vous de décider.
TRANSDUCTEURS EN TITANE
Les transducteurs de 11 mm revêtus de titane offrent une expérience d’écoute unique, avec des profils sonores riches et bien équilibrés.
CONNECTIVITÉ DOUBLE POINT TRANSPARENTE
Restez connecté(e) à plusieurs appareils simultanément et passez aisément de l’un à l’autre.
Application dédiée pour IOS et Android
Choisissez vos préréglages préférés, personnalisez les paramètres d’égalisation et bénéficiez des dernières mises à jour du logiciel.
ÉCOUTEURS
BOÎTIER
Jusqu’à 6 heures d’écoute en une seule charge et 20 heures supplémentaires avec le boîtier de chargement.
Conçus pour durer.
Conçus pour une vie sans interruption
Garantie de 3 ans
Vos Fairbuds bénéficient d’une garantie standard de deux ans. Nous la prolongeons d’un an. Parce que nous sommes à vos côtés.
Facilement réparables
Il était temps que la catégorie des écouteurs sans fil bénéficie du traitement Fairphone : créés pour durer et totalement réparables.
Batteries remplaçables
Une batterie usagée ne devrait pas marquer la fin de vos écouteurs. Nous avons donc conçu les Fairbuds avec des batteries remplaçables : celle du boîtier de chargement et celles des deux écouteurs !
Résistance à la sueur et à l’eau IP54
It always rains in Amsterdam - il fallait donc que vos écouteurs résistent aux intempéries. Et ils sont également parfaits pour l’entraînement !
Petits. Mais robustes.
Petits. Mais robustes.
- Fabriqués avec des matériaux équitables et recyclés
- Issus d’usines équitables
- Respectueux de l’environnement et neutres en termes de déchets électroniques
Petits. Mais robustes.
Fabriqués avec des matériaux équitables et recyclés
Nous intégrons de l’or issu du commerce équitable dans la chaîne d’approvisionnement des Fairbuds et investissons dans des crédits Fairmined pour l’or et Fairtrade pour l’argent et le cobalt afin de compenser l’empreinte or, argent et cobalt des Fairbuds. Ils contiennent également des matériaux recyclés (terres rares et plastique recyclé après consommation).
Issus d’usines équitables
Les personnes qui participent à l’assemblage des Fairbuds reçoivent une prime de subsistance comblant l’écart entre le salaire minimum et un salaire décent. En outre, nous œuvrons activement à l’amélioration des conditions de travail auprès de la direction des usines.
Neutres en termes de déchets électroniques
Les Fairbuds sont neutres en termes de déchets électroniques. Qu’est-ce que cela signifie ? Les Fairbuds pèsent 78 g avec le boîtier de chargement. Pour chaque Fairbuds que nous fabriquons, nous collectons et recyclons de manière responsable 78 g de déchets électroniques.
Respect de l’environnement
Comme tous nos produits, les Fairbuds ont été conçus dans le respect de l’environnement. Ils sont créés pour durer très longtemps, grâce à leur approche modulaire. Plus leur vie est longue, moins ils ont d’impact sur l’environnement. Des matériaux recyclés sont utilisés dans le processus de production afin de réduire les émissions de carbone. Pour les émissions restantes, nous investissons dans des projets de réduction du carbone certifiés Gold Standard.
Votre son. Sans interruption.
Suppression active du bruit en prime
Pour un son impeccable malgré les intempéries, activez la fonction ANC avec réduction avancée du vent.
Un son cristallin en toutes circonstances
Des appels téléphoniques et enregistrements vocaux plus clairs grâce à la suppression du bruit ambiant (ENC), assurée par un réseau de six micros qui atténue les bruits de fond.
Faciles à utiliser. Faciles à configurer.
Une application mobile dédiée pour vos Fairbuds
PERSONNALISEZ VOS PARAMÈTRES D’ÉGALISATION
Appropriez-vous votre son ! Ayez le contrôle total du son de vos Fairbuds grâce à l’égaliseur à huit bandes entièrement personnalisable. Ou utilisez l’un de nos préréglages.
DES ÉCOUTEURS TOUJOURS À JOUR
L’application permet en outre de télécharger et d’installer les dernières mises à jour du micrologiciel de vos Fairbuds.
Un ajustement parfait
Parce qu’une taille unique ne convient pas à tous. Choisissez, parmi trois tailles d’embouts, celle qui vous convient.
Connexion à d’autres appareils
Connectez-vous à plusieurs appareils et laissez les Fairbuds faire le reste. Les Fairbuds savent d’où vient la musique : détendez-vous et profitez.
Lecture et pause automatiques
Les Fairbuds savent quand ils sont dans l’oreille. Retirez-les et le morceau s’interrompt ; remettez-les et vous n’en manquerez pas une note !
Commandes Dual Touch
Gérez votre playlist directement depuis vos Fairbuds. Réglez le volume et la lecture du bout des doigts.
Aperçu des caractéristiques
Les Fairbuds répondent à tous vos besoins d’écoute et de communication sans fil.
Commandes
- Commandes tactiles capacitives (les deux écouteurs)
Bluetooth et sans fil
- Bluetooth : 5.3 (Profils A2DP 1.2, AVRCP 1.5, HFP 1.8, HSP 1.2)
- Connectivité multipoint (double)
- Codec : SBC & AAC
- Portée sans fil : jusqu’à 10 m (en ligne droite)
Connecteurs et recharge
- USB Type-C
Batterie
- Capacité de la batterie : 45 mAh (écouteurs) 500 mAh (boîtier de chargement)
- Nombre de cycles : > 500 cycles
- Temps de charge : ~2 h (boîtier + écouteurs), 10 min pour 1,5 h de lecture
- Autonomie totale d’écoute (avec boîtier) : Jusqu’à 26 heures
- Appel téléphonique/musique : Jusqu’à 5 h (ANC activée)/Jusqu’à 6 h (ANC désactivée)
- Chargement sans fil : Non
- Batterie remplaçable : Oui (écouteurs et boîtier)
SON
- Diamètre des transducteurs : 11 mm
- Type de transducteur : Dynamique revêtu de titane
- Sensibilité : 104±1 dB à 1 kHz
- Plage de réponse en fréquence : 20 Hz - 20 kHz
- Impédance du transducteur : 16 Ω ±15 %
Microphones
- Total de 6 micros : 3 à gauche, 3 à droite
- Assistants intelligents : Google Assistant, Apple Siri
Résistance aux intempéries
- Indice IP54 (pluie légère et sueur)
Dimensions
- Écouteur : 28,7 mm*24,6 mm*21 mm
- Boîtier : 65 mm*65 mm*27 mm
- Poids : 78 g avec le boîtier ; écouteurs ~5 g
Compatibilité
- Compatibles avec les Fairphone 3, 3+, 4 et 5
- Compatibles avec tout appareil équipé de Bluetooth
Que contient la boîte ?
Uniquement ce dont vous avez besoin. Si vous n’en avez pas besoin, nous ne l’incluons pas. C’est vous qui choisissez.
Ce que les utilisateurs disent
Just like any other high-quality earbuds, but fairly produced and sustainable.
Quality earbuds, solid case, repairable
So far, so good
Fairbuds Reviews
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Achetez vos Fairbuds dès aujourd’hui
FAIRBUDS
- Transducteurs 11 mm revêtus de titane
- Suppression active du bruit avec réduction avancée du vent
- Modulaires et faciles à réparer : écouteurs et batteries remplaçables
Frais de port à partir de 3,95 €
Questions fréquemment posées
Pourquoi avez-vous lancé les Fairbuds ?
Chez Fairphone, notre mission est de créer un marché viable pour l’électronique grand public durable. De nombreux problèmes concernant les smartphones, tels que ceux liés aux déchets électroniques et à la chaîne d’approvisionnement, s’appliquent également aux produits audio. En 2021, les écouteurs Fairphone TWS ont constitué notre premier pas dans cette catégorie. Ils offraient une plus grande autonomie de la batterie et intégraient de l’or issu du commerce équitable dans la chaîne d’approvisionnement, mais leur conception n’était pas réparable. Nous avions donc l’intention d’améliorer leur conception par la suite. Les Fairbuds sont le fruit de ces efforts.
Quelle garantie offrez-vous sur les Fairbuds ?
Les écouteurs bénéficient d’une garantie standard de deux ans et d’une extension de garantie d’un an si l’utilisateur enregistre ses Fairbuds en ligne. Mais grâce à leur conception modulaire et à leur réparabilité, les Fairbuds dureront certainement bien plus de trois ans.
Quelles sont les pièces des Fairbuds qui peuvent être réparées ou remplacées par l’utilisateur ?
Écouteurs (gauche et/ou droit)
Batterie d’écouteur et anneau de silicone
Embouts
Coque extérieure du boîtier de chargement
Noyau du boîtier de chargement
Batterie du boîtier de chargement
Les Fairbuds sont-ils résistants à l’eau/étanches ?
Les Fairbuds sont certifiés IP54, gage qu’ils résistent à la sueur et aux intempéries, mais ne sont pas totalement étanches.
À quoi sert l’application Fairbuds ?
L’application Fairbuds permet aux utilisateurs de configurer plus facilement leurs écouteurs, de modifier les préréglages d’égalisation et de personnaliser leurs Fairbuds. Elle permet aussi d’accéder aux dernières mises à jour des Fairbuds pour prolonger leur durée de vie. De nouvelles fonctionnalités et des correctifs de bogues sont parfois disponibles. L’application propose également un guide de démarrage rapide, des tutoriels, des articles d’assistance et contact avec le service clientèle. Apprenez-en plus sur les composants de vos Fairbuds, et commandez des pièces de rechange via l’application si vos Fairbuds ont besoin d’une réparation.
Le meilleur de l’électronique verte
NOTRE IMPACT
Les téléphones sont désormais plus nombreux que les êtres humains. Et derrière chaque appareil, se cache un système complexe. Avec les fournisseurs, les communautés locales et l’ensemble de l’industrie, nous visons des matériaux plus justes et des pratiques plus responsables durant le cycle de vie. Nous montrons à l’industrie de l’électronique qu’une amélioration est possible.
Bousculons la vision court-termiste de l’industrie, devenue insoutenable pour le monde. Redéfinissons ensemble nos critères d’excellence.
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