FAIRBUDS
FAIRBUDS
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Fairbuds Reviews
Sound quality average - for the price, the quality could/ should be better. One of the buds does not work well, and might be broken.
I'm disappointed by the noise cancelling - it can't cope with the wind noise when on the bike or walking. The buds are fairly bulky and I worry about them slipping out. I can feel it working loose as I strain to pull up a weed in the garden. They appear well built and were very easy to set up and operate.
So far, so good
I'll update if I actually receive them or get a reply from fairphone customer support. Give it a couple more days and I'll apply to get the money back from PayPal. Shame because I've got a Fairphone 4 that I'm more than happy with.
Hi Tom, thanks very much for bringing this to our attention. We’re so sorry to hear about your experience & the wait you're having with our response - we're currently experiencing busier times on our end. We can see you already created a support request, and we asked our Support team to get back to you as soon as possible. Best, Lara
Nothing to complain. My Fairbuds are OK. As well as the Fairphone, the price of the Earbuds is a little bit greater than other brands' products, but the relevant difference is that these products are FAIR - so I'm glad to pay some more money for this.
I am disappointed with Fairphone's customer service. After 11 days, I still haven't been able to get a contact person to deal with my enquiry. I was only sent several AI-generated replies with the same content. I was put off, asked to apologies and informed of the live chat options. The three weekly time slots of the live chat, namely Tue, Wed and Thu from 10.00 am - 1.00 pm, are not friendly for working people. I cannot interrupt my work at these times to join the live chat. My filling out the masks on the website also only led to the Ki-generated replies. No reference was made to my request. I only perceive a ghosted support. The mails are signed by the Fairphone team. It is not very FAIR.
Hi Manijeh, we sincerely apologize for the experience you’ve had. We're currently experiencing busier times on our end. We asked our Support team to get back to you as soon as possible to help further! Best, Lara
I tried “the best” ANC wireless earbuds after these, and came back to the Fairbuds. Very similar, which is fantastic for half the price.
The audio quality is really really poor, in contrast to the ads on the homepage. I'm very satisfied with my FP5, but really disappointed by the audio quality of the Fairbuds. Also the returning process of Fairphone with response times of 9 days is a bit annoying, but finally it worked out well.
Hi Hannes, thanks very much for bringing this to our attention. We’re so sorry to hear about your experience. We can see you already created a support request, and we asked our Support team to get back to you as soon as possible. Best, Lara
Good product. Huge enhancement when compared with previous fairphone buds model
The microphone is terrible, I cant be understood in calls or recordings at all.
Hi Aidas, we sincerely apologize for the experience you’ve had. We see that you have already contacted our support team and we’ll make sure they will continue to help you further. Best, Lara
It could be better with better micro
Fit and handling are fine. The sound is acceptable if listening is not the only thing you do, but definitely not good enough to use this as a device to "sit down and listen to music" with.
Good fit and very good sound quality. The case is also well made and sturdy. One thing I'm having trouble with is getting anybody to hear me through the microphones, although I don't know whether it's a software or hardware problem. That's just about the only con. Otherwise the concept of replaceable batteries and the convenience of wireless earbuds is perfect.
Finally sustainable earbuds. I waited for a long time and am pretty happy 😊
Good design and very sustainable
Batteries in my Linkbuds S died so I decided to try something more replaceable. I using them only outside or when going to sleep with ASMR. From the box, sound was very atrocious and equalizer didn't do anything. I thought about returning but on the next day equalizer worked and now they sound pretty good. The charging box around two times bigger, not the deal breaker for me, but definitely a little shocking 😅 Overall, works fine (though the first day when I connected to the iPad, I got asynchronization issues). Of course the main purpose why I bought it is repairability and this perk will come later.
There's a bug that causes sound of video's or series that you're watching to be out off sync. Very annoying to watch anything. I expected more for this price. Customer service said they are working on a fix but can't say when this would be released. So I had to send them back unfortunately, I'm not keeping earbuds for this money with only a promise that they're working on it(something that's a basic functionality problem). They should have worked out these kinks before releasing them OR be upfront with new buyers that this is a known problem and they are working on a fix.
Hi Heleen, thanks for writing a review. We can see that our support team has already assisted with your request. Best, Lara
these fairbuds are simply something too good! very pricey but materials are pretty good, dismounting battery too is a great function for giving life again to earphones and its battery charger. Appreciated so much
Like reviews I watched, during call I Heard a strange click. One time a right fairbids seems stopped working, I inverted batteries and the dame fairbuds continue not working, I tried check guide for issue solving, by cancelling association and re doing pairing by pressing ten second button working, not perfectly during call but work.
Come with 3 different nupsis to optimize in-ear comfort. Quality is okay - matches with what I read beforehand in more detailed reviews.
Au top, conforme à mes attentes, simple d'utilisation
I liked the idea of repairable earbuds but I got disappointed in two areas that are important to me. First, the sound quality is way below average and the EQ in the app does not help. Second, noise cancelling is not sufficient to say the least. In addition, bluetooth connection sometimes breaks for fractions of a second when turning my head and generally you should not move more than 3 metres from your phone (fairphone 4). I'll try fairphone earbuds in the future but the current product is not worth buying (sorry!).
Hi Jakob, we really appreciate that you took the time to share this feedback with us. We'll make sure to pass it along to our team. If there is anything else we can do at this point, please don't hesitate to contact us. Best, Lara
Sound is good, buds fit pretty well, and battery life seems reasonable. However, the mic isn't nearly good enough to replace my QuietComfort II's. Other people on Teams calls routinely report that they cannot hear what I'm saying. When I'm outside, light wind is enough to render me inaudible in WhatsApp calls. I'm hopeful this can be addressed in a future firmware update. Current firmware: v56.
The noise canceling could be better
Sound is relly good but ergonomics aren't. Despite the different plugs they feel always close to fall and every time you readjust them the touch surface triggers an unwanted action. TBH the value for money is 3 because of your ethical and green approach not for the product itself which otherwise would be probably a 2 out of 5
I bought the Fairbuds mostly for hands-free calling at work, because they're repairable and because I want to support Fairphone (If they offered a small fairphone, I'd buy it in a heartbeat.) The buds are actually very good overall. They connect instantaneously and fit well. The audio quality isn't the best which is to be expected from small buds. However, when calling on fairbuds, I get complaints about call quality. Calling on buds is the reason why I got then, hence the 3 star review. I hope this get resolved with an update. That would make me 100% satisfied with the purchase.
Earbuds that can last technically forever since you can easily repair them yourself. Sound is good and comfort is okish but that is always a very subjective point.
Great performance, very comfortable. Case is bulkier than expected. Not really a problem, but still...
Nice in quality and comfort. Equalizer is yet rubbish,please improve! sound quality could be better, I would easily pay more for that.
Default audio tuning is laughably bad, all mids, no bass, no treble, out of the box they sound like telephone quality. Without tweaking in a tuning app like Wavelet they're abysmal. However they can be tuned to sound decent, just not what I expected when its marketed as "premium". The Bluetooth radios are also exceptionally weak, just having my hand in between my phone and the buds would often lead to desynced audio between left and right earbuds, even when my phone is just 10cm away. ANC quality is however very good when compared to the likes of Samsung and Sony, and manages to even surpass them in certain situations, like on public transit, it did an excellent job filtering out people talking even without music on. However I can hear slight chirping coming from the drivers when no audio should be playing and ANC is off, it just feels unrefined. Also, why can't I disable the touch controls? All other true wireless buds have let me disable them. Also please give me an option to disable the voice going "connected", every time I put them in. Good first try, Fairphone, but do better next time. I hope you'll be able to improve the audio quality with a firmware patch, the drivers you've picked out can sound excellent if you just have them the opportunity to.
Hi Isabelle, thanks for sharing your journey with Fairphone. We are truly sorry to hear about your experience. However, we could not find any case from your side with our support team. Please, know you can always reach out and we will be happy to assist you. We have opened a request and you should have received an email from our side. Best, Lara
The earbuds are great, it's just unfortunate that we bought them to use with a Fire TV stick and sadly it apparently has issues (disconnects constantly) with TVs and related devices. However, fairphone said upon contacting them that it is already working on a firmware fix that will solve this. If this was a cheap device it would be understandable but since it's a bit on the expensive side I want to be open about it so people know before they spend this amount of money!! We are overall satisfied, it is a high quality product even with a small bug.
honestly, I expected more. upside: replaceable battery, better comfort (for me, i believe this is personal) than the previous green earbuds you sold. However, the downsides far outweigh the upsides: The casing: - it's bulky - the clamshell opening sucks, if you drop 9/10 the headphones go flying all over the place. - the charging status is unclear - it feels like cheap plastic about the phones: - the gestures work less well for me - kind of on the big side - it's 50% markup from the previous ones you sold for an all around inferior product. would not buy again
Hello Ruben, we really appreciate that you took the time to share this feedback with us. We'll make sure to pass it along to our team. If there is anything else we can do at this point, please don't hesitate to contact us via email or live chat. Best, Rey
Very clear sound both when playing music and when making voice calls. May take a little setting up. If the right earbud doesn't work at first, pressing the button on the earbud charging case for 10 seconds induces a factory reset, after which the pairing utility works perfectly.
A mssing killer feature is being able to configure what the various actions (button presses, etc) can do
Les interlocuteurs entendent mal, il y a des interruptions ou il y a un écho. Catastrophe...mis a jour. Merci pour aide, tout fonction très bien, je suis très contente. Service client très efficace. Merci et bonne développement.
Hello Aleksandra, we sincerely apologize for the experience you’ve had. We see that our support team has already assisted with your request, and we’ll make sure they will continue to help you further. Best, Rey
I like the design.
They hurt if you fall asleep with them. Otherwise very happy.
Sadly one of the buds don't recharge propperly. I will try to connect to fairphone to fix this. But such faulty Equipment ist verry sad.
Hi there, thank you for your review. We are sorry to hear you had a frustrating experience. We’ve sent you an email to get a bit more information so that we can find a fix for you. So keep an eye out for an email from us. Best, Lara
Good ANC. Rather big in total, and sometimes a bit uncomfy if worn for a longer period of time. Perfect for concentrated working for one or two hours.
Well made, great sound, excellent product.
The Fairbuds fit nice in my ear and offer a comfortable way to control music and phone calls without having to ouch the phone. They can connect to several devices at the same time, which is very comfortable e.g. for video conferences: You don't have to disconnect your phone to use your Fairbuds. The mostly recycled fabric feels solid and the weight is fine. Of course it is great that the batteries inside the buds and the base station can be replaced. Unfortunately the sound quality for music playback is rather poor.
Positives: Sound for me is ok, even though some tests on the internet say it is bad - but I am not an audiophile so it's quite ok (even though definetely better in other earbuds, but this is something I have gotten used to with the more sustainable options with everything). Recommend using the bass setting though - it improves the sound! Negatives: For me the buds are not great with comfort, as the oval shape of the speaker drum is hurting my ears after longer use. Also the connectivity is not great, Fairbuds skip audio even when the phone is only in my trousers back pocket, not possible with phone lying somewhere around a corner to still have good connection. Overall the volume could also be a bit higher, so that I can use them while working (loud environment, which I did with other earbuds) I did think about returning them honestly, am both to lazy to search for other options and to send them back though.
Hi Marina, thank you for bringing this to our attention. We’re sorry for the experience you’ve had so far. We’d like to learn a bit more about the situation to see how we can help. We’ve sent you an email with some next steps. Best, Lara
Great repairability Good built quality Medium sound and ANC Bad microphone for calls It is currently hard to set them up with an iPhone (but this can probably be fixed via an update)
Descent quality product. Clear sound. Only gripe that practical range is limited, as it starts to lose it after a few meters away from phone, especially indoors.
Finally headphones you don't have to throw away because the batterie isn't changeable 🖤 LOVE THEM 😁
Probably its best feature is repairability, still it is quite capable in every other aspect too.
Super happy with my earbuds
DELIVERY WAS SLOW REGISTERING FOR xw DIFFIULT
Sound Is great. They are also staying in my ears. Not 100%, but the best fit I found till now. I am still testing.
Great repairable product
Doesn’t fit in my ear and falls out too easy. Left bud didn’t work anymore after falling two times, right bud suddenly produced very high tones that were painful.
Hi Manuel, thanks for sharing your journey with Fairphone. We are truly sorry to hear about your experience. However, we could not find any case from your side with our support team. Please, know you can always reach out and we will be happy to assist You. We have opened a request and you should have received an email from our side. Best, Lara
While the sound is usually pretty good and the controls work well it has connection issues that are hard to get past. While walking with my Fairphone 5 in trousers pocket connected to the earbuds it will regularly disconnect in one ear and I have to shake my head to get it to connect again. This happens quite frequently when I have my hand in my pocket
Excellent product and easy to use. Good sound quality an long term usage
Just perfect
Problems with BT-connection Bad quality Tested with other BT-devices which are showing not the same problems
Hello Bertram, thanks for sharing your journey with Fairphone. We are truly sorry to hear about your experience. However, we could not find any case from your side with our support team. Please, know you can always reach out and we will be happy to assist You. We have opened a request and you should have received an email from our side. Best, Lara
PRO It is my first pair of Wireless earbuds and I would say that the fact alone that a problem with the battery can be simply solved by changing the battery and not trowing the buds away is worth the price. I wore them for more than 2 hours and found them really comfortable, audio quality may not be the best but definitely better then my wired buds and more than enough for me. The touch commands are responsive and I do not really care that they are not customizable. CONS The only real downside is the delay that one has when watching videos. This should be definitely improved. Inner coating of the case is also going away really easily but it is not a downside for me.
Overall - everything works, be aware that these earbuds have like.. 400ms of audio delay, even on desktop devices. Suitable for music listening. Not suitable for gaming at all, somewhat suitable for video playback (minor lip-sync issues). -1 for comfort: these ear tips should be a little bit deeper to prevent them from falling out -1 for overall rate: the firmware is still probably missing proper bluetooth audio latency information in the protocol, causing lip-sync issues in the video. Everything was tested on the newest firmware from the Fairbuds app. Waiting for the updates, these things can be fixed!
Works great to listen music and do phone calls. Ordered a second pair.
Sound is really not good.
Ok comfort and quality. Replacable batteries makes it good value for money over time.
Very happy with the purchase, we will see how long they will last.
Sound is great. I really appreciate that they are repairable.
The subpar noice cancelling is forgivable. What's not forgivable is the fact that it cannot connect to an iPhone without getting into a silly update loop, which most of the time freezes, or advances to a random number and then freezes. Oh and we're talking for 10 minutes not the 5-6 Fairphone suggests. There are several other issues even on Android, but safe to say that Fairphone is either bad at sound accessories, testing or these buds need more development. Do not purchase at this time.
Hi Mario, we sincerely apologize for the experience you’ve had. We see that you have already contacted our support team and we’ll make sure they will continue to help you further. Best, Lara
The microphone is very poor, compared to other earbuds. A person I talk to can not hear me clearly, have to disconnect and talk on the phone
Hi Lisa, thanks very much for bringing this to our attention. We’re so sorry to hear about your experience. We can see you are currently being assisted by our support team via e-mail. Best, Lara
Other than the iOS app they are perfect.
When they arrived, the right bud would not connect. I had to remove the silicon ring and take the battery out, remove the dirt on it and re-insert twice. Battery life is extremely disappointing with recharge required basically every night with a couple of hours max use. The companion android app doesn't show either battery level or firmware version - just says I'm up to date - how can I be sure if it doesn't say what's installed. Love the concept and happy to support but disappointed.
Hi Mike, thank you for posting a review. We’re sorry to hear about your experience. We’ve just popped you a follow-up email to get a bit more information so that we can work on resolving this for you. Best, Lara
They arrived very fast, they are comfortable to wear and sound quality is pretty good. It comes with an accompanying app which is nice.
5/5 - Very nice!
These headphones should never have left the factory. Quality control must have had a day off
Hello, we sincerely apologize for the experience you’ve had. We see that you are already in contact with our support team via email. We’ll make sure they will continue to help you further. Best, Lise
Bought the fairbuds because I wanted earbuds where I can change the batteries. My old earbuds couldn't charge after only three years. I have been using the Fairbuds for a month now and I am satisfied with the fitting and quality of sound. My old earbuds had better sound but costefd the double of the Fairbuds.
I held off buying the previous FP ear buds as they weren't modular. I love my FairBuds and hope to keep hold of them for many years to come.
Fairly solid headphones, reasonable sound quality with good build quality. The replacable batteries are a huge mark in their favour, as well as the knowledge that they were built ethically and can be repaired. My one issue is that the microphone could be a little bit clearer, but it's not a dealbreaker.
Compete fairly with all the other mid-high end products out there. Unluckily bulky
Really good fit and sound. Noise cancelling works well. Probably the best earbuds I've bought
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PRO It is...
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Blijf je favoriete producten langer gebruiken
Iconisch design. Verkrijgbaar in twee kleuren.
Premium geluid
PERFECT AFGESTEMD OP JOUW RITME
Active Noise Canceling
Ga helemaal op in je muziek. Of blijf verbonden met de wereld om je heen. Jij kiest.
TITANIUM DRIVERS
De 11 mm premium drivers met titaniumcoating creëren een unieke luisterervaring met een rijk, gebalanceerd geluid.
NAADLOZE DUAL POINT CONNECTIVITY
Blijf altijd verbonden en schakel zonder problemen tussen meerdere apparaten.
App voor iOS en Android
Kies je favoriete presets, pas de EQ-instellingen aan en ontvang de nieuwste software-updates.
OORDOPJES
OPLAADCASE
Geniet van 6 uur luisterplezier met een volle batterij, en tot 20 uur extra dankzij de oplaadcase.
Ontworpen om lang mee te gaan.
Gemaakt voor zorgeloos luisterplezier
3 jaar garantie
Op je Fairbuds geldt een standaard garantie van twee jaar. We voegen daar met veel plezier nog een jaar aan toe. Op ons kan je rekenen!
Makkelijk te repareren
Het heeft even geduurd, maar ook onze draadloze oordopjes zijn nu 100% zoals je van Fairphone gewend bent: gemaakt om lang mee te gaan en makkelijk te repareren.
Vervangbare batterijen
Oude batterijen mogen geen doodsvonnis betekenen voor je oordopjes. Daarom hebben de Fairbuds vervangbare batterijen, zowel in de oplaadcase als in beide oordopjes.
IP54 zweet- en waterbestendig
Aangezien regen in Amsterdam nooit ver weg is, moesten onze oordopjes natuurlijk weerbestendig zijn. Daardoor zijn ze ook ideaal om mee te sporten.
Klein formaat. Enorme impact.
Klein formaat. Enorme impact.
- Gemaakt van eerlijke en gerecyclede materialen
- Gemaakt in eerlijke fabrieken
- Klimaatbewust en elektronisch afval neutraal
Klein formaat. Enorme impact.
Gemaakt van eerlijke en gerecyclede materialen
Fairtrade goud is geïntegreerd in de bevoorradingsketen van de Fairbuds. Daarnaast investeren we in Fairmined-goudcredits, Fairtrade-zilvercredits en kobaltcredits om de voetafdruk voor goud, zilver en kobalt van de Fairbuds te compenseren. Ze bevatten ook gerecyclede materialen zoals zeldzame aardmetalen en post-consumer gerecycled plastic.
Gemaakt in eerlijke fabrieken
De mensen die je Fairbuds maken krijgen een leefbaar loon bonus, waarmee we de kloof overbruggen tussen het minimumloon en een leefbaar loon. Daarnaast wordt er ook naar hen geluisterd om hun werkomstandigheden in de fabriek te verbeteren.
Elektronisch afval neutraal
De Fairbuds zijn elektronisch afval neutraal. Maar wat bedoelen we daar eigenlijk mee? De Fairbuds wegen 78 gram, inclusief de oplaadcase. Daarom verzamelen en recyclen we 78 gram aan elektronisch afval voor elk paar Fairbuds dat we produceren.
Klimaatbewust
Net als onze andere producten zijn de Fairbuds ontworpen met aandacht voor het klimaat. Dankzij hun modulaire design gaan onze Fairbuds jarenlang mee. En dat is positief, want hoe langer hun levensduur, hoe kleiner de impact op het klimaat. Bij het productieproces worden bovendien gerecyclede materialen gebruikt, waardoor de koolstofuitstoot beperkt blijft. En om de resterende uitstoot te compenseren, investeren we samen met onze partner Gold Standard in CO2-reductieprojecten.
Jouw geluid. Zonder onderbrekingen.
Active noise cancelling is je beste vriend
Schakel ANC met geavanceerde windreductie in en geniet zelfs in minder ideale omstandigheden van perfect geluid.
Altijd kristalheldere gesprekken
Ervaar heldere telefoongesprekken en spraakopnames met Environmental Noise Cancelling (ENC), dat via zes microfoons een eind maakt aan achtergrondgeluid.
Eenvoudig in gebruik. Eenvoudig te regelen.
Beheer je Fairbuds via de app
PERSONALISEER JE EQ-INSTELLINGEN
Ontdek jouw eigen geluid. Bepaal zelf hoe je Fairbuds klinken met de volledig aanpasbare equalizer met acht banden. Of vertrouw op een van onze presets.
ALTIJD DE NIEUWSTE UPDATE
Via de app kan je ook de nieuwste firmware-updates voor je Fairbuds downloaden en installeren.
Geniet van de perfecte pasvorm
Eén maat voor iedereen? Daar doen wij niet aan mee. Probeer drie verschillende oortips en kies de maat die het beste bij jouw oren past.
Verbind met meer apparaten
Verbind je oordopjes met meerdere apparaten tegelijk en laat je Fairbuds de rest doen. Ze weten automatisch welk apparaat muziek afspeelt, dus jij kan gewoon luisteren en genieten.
Automatisch afspelen en pauzeren
De Fairbuds weten wanneer ze in je oor zitten. Je muziek wordt gepauzeerd wanneer je ze uitdoet en gaat verder zodra je ze weer indoet. Zo hoef je nooit een beat te missen.
Aanraakbediening
Bedien je favoriete afspeellijst via je Fairbuds. Het volume aanpassen, afspelen of pauzeren – allemaal binnen handbereik.
De specificaties in een oogopslag
De Fairbuds zijn ontwikkeld voor een naad- en draadloze audio-ervaring.
Bediening
- Capacitieve aanraakbediening (beide oordopjes)
Bluetooth en draadloos
- Bluetooth: v5.3 (profielen A2DP V1.2, AVRCP V1.5, HFP V1.8, HSP V1.2)
- Multi-point-connectiviteit (Dual)
- Codec: SBC & AAC
- Draadloos bereik: tot 10 m (zonder obstakels)
Verbinden en opladen
- USB-type C
Batterij
- Batterijcapaciteit: 45 mAh (oordopjes) 500 mAh (oplaadcase)
- Aantal cycli: >500 cycli
- Oplaadtijd: ~2 uur (oplaadcase + oordopjes), 10 min. voor 1,5 uur afspeeltijd
- Totale afspeeltijd (met case): tot 26 uur
- Bellen/muziek: tot 5 uur (met ANC) / tot 6 uur (zonder ANC)
- Draadloos opladen: nee
- Vervangbare batterij: ja (oordopjes en oplaadcase)
GELUID
- Diameter driver: 11 mm
- Type driver: dynamische driver met titaniumcoating
- Gevoeligheid: 104 dB ± 1 dB bij 1 KHz
- Frequentiebereik: 20 Hz - 20 KHz
- Driver-impedantie: 16 Ω ±15%
Microfoon
- 6 microfoons: 3 links, 3 rechts
- Slimme assistenten: Google Assistant, Apple Siri
Weerbestendig
- IP54-classificatie (lichte regen en zweet)
Productafmetingen
- Oordopje: 28,7 mm * 24,6 mm * 21 mm
- Case: 65 mm * 65 mm * 27 mm
- Gewicht: 78 g inclusief case; oordopjes ~5 g
Compatibiliteit
- Compatibel met Fairphone 3, 3+, 4 en 5
- Compatibel met elk apparaat met Bluetooth
Wat zit er in de doos?
Alleen wat je nodig hebt. Als je iets niet nodig hebt, doen we het niet in de doos. Jij kiest.
Dit zeggen Fairphone gebruikers
So far, so good
Nothing to complain. My Fairbuds are OK. As well as the Fairphone, the price of the Earbuds is a little bit greater than other brands' products, but the relevant difference is that these products are FAIR - so I'm glad to pay some more money for this.
I tried “the best” ANC wireless earbuds after these, and came back to the Fairbuds. Very similar, which is fantastic for half the price.
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Koop je Fairbuds vandaag
FAIRBUDS
- 11 mm drivers met titaniumcoating
- Active noise cancelling met geavanceerde windreductie
- Modulair en eenvoudig te repareren dankzij vervangbare oordopjes en batterijen
Plus verzendkosten vanaf € 3,95
Veelgestelde vragen
Waarom hebben jullie de Fairbuds ontwikkeld?
Bij Fairphone is het onze missie om een levensvatbare markt voor duurzame consumentenelektronica te creëren. Veel van de problemen die we zien bij smartphones, vooral met betrekking tot elektronisch afval en problemen in de bevoorradingsketen, zijn ook van toepassing op audioproducten. In 2021 zetten we met de Fairphone TWS oordopjes onze eerste stappen in deze nieuwe productcategorie. Hoewel de batterij een langere levensduur had en we in de bevoorradingsketen Fairtrade goud gebruikten, waren het verder normale oordopjes met een 'kant-en-klaar' design dat niet gerepareerd kon worden. Het is altijd onze bedoeling geweest om het design verder bij te schaven, en de Fairbuds zijn daar nu het resultaat van.
Welke garantie bieden jullie op de Fairbuds?
Je krijgt standaard 2 jaar garantie op de oordopjes, plus een jaar extra garantie voor gebruikers die hun Fairbuds online registreren. Maar dankzij het modulaire design en het feit dat de oordopjes makkelijk te repareren zijn, verwachten we dat je Fairbuds veel langer dan drie jaar zullen meegaan.
Welke onderdelen van de Fairbuds kan de gebruiker zelf repareren of vervangen?
Oordopjes (links en/of rechts)
Batterij van oordopje & siliconen ring
Oortips
Oplaadcase buitenkant
Oplaadcase binnenkant
Oplaadcase batterij
Zijn de Fairbuds waterbestendig/waterdicht?
De Fairbuds hebben een IP54-certificering, wat wil zeggen dat ze zweet- en weerbestendig zijn, maar niet volledig waterdicht.
Waarvoor dient de Fairbuds app?
Met de Fairbuds app hebben gebruikers meer controle over hun oordopjes. Zo kan je met de equalizer-instellingen het geluid van je Fairbuds volledig personaliseren. Je krijgt ook toegang tot de nieuwste updates, met nieuwe functionaliteiten en bug-fixes, waardoor je Fairbuds langer meegaan. Daarnaast kan je in de app een snelstartgids, handleidingen en helpartikelen raadplegen en contact opnemen met de klantenservice. Je vindt er ook meer info over de verschillende onderdelen van je Fairbuds en kan er vervangende onderdelen bestellen als je Fairbuds gerepareerd moeten worden.
Een kanjer in groene elektronica
ONZE IMPACT
Er zijn meer telefoons dan mensen. En achter elk toestel gaat een complex systeem schuil. Samen met leveranciers, lokale gemeenschappen en de hele sector streven we naar het gebruik van eerlijkere materialen en meer verantwoorde praktijken in de gehele levenscyclus. We tonen de elektronicabranche dat we het anders en beter kunnen aanpakken.
We maken samen met onze community van fans en partners een eind aan het kortetermijndenken in de sector, want dat kunnen we ons niet meer veroorloven. En we geven een andere definitie aan wat het betekent om de ‘beste’ te zijn.
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