How does it work?
We've got ambitious plans for reducing E-waste.
Together, we managed to recycle over 17.000 phones in 2022. Thanks for your support!
Select Gift Card option
Check the value of your phone(s) and confirm your quote
Download your shipping label
Pack your phone(s) safely in a box
Drop it in the mail, wait 1-2 weeks
You'll receive an email with a Gift Card for our webshop
Unfortunately, we are unable to provide shipping labels for Norway, United Kingdom and Switzerland.
Find out how much your old phones are worth
Hand in your phone and receive a Fairphone Gift Card.
Get started! Choose how you would like to receive your reward for returning your old phone.
Get a quote, on our partner’s website, for your old phone to see how much it is still worth. After knowing your old phone’s value you can decide if you want to return your phone or not. No obligations at this point!
We want to end the cycle of wasting valuable resources. Help us reach our goal.
Nearly 50 million tons of e-waste is produced every year – that’s more than 6 kilograms for every person on the planet. In France and Germany alone, up to 300 million phones are hibernating in drawers and most of them are still working. Giving them a new life saves resources and reduces e-waste.
We make and sell phones. We take circularity seriously.
Find out what happens to your phones once they reach our recycling partner.
A simple repair like a new screen or
battery is often all that's necessary to
bring an old phone back to life!
40% get a new life
Phones that are still usable first get their data completely deleted. A simple repair like a new screen or battery is often all that’s necessary to bring an old phone back to life! The refurbished phones are sold through a trusted partner so someone else can enjoy them. This way we keep their value at its highest level and prevent the purchase of a new phone!
There is 100 times more gold in a ton
of e-waste than in a ton of gold ore!
60% are safely recycled
In the end, every electronic product becomes e-waste. Phones that are no longer functional and cannot be repaired go to a European recycling facility where they’re processed to recover the valuable resources inside. For example, did you know that there is 100 times more gold in a ton of e-waste than in a ton of gold ore!
Together, we can help cut down e-waste
You’ve already taken the first step by being curious enough to learn more (thanks!).
For your next step, find an old phone you’re not using, and send it our way.
Frequently asked questions
This depends upon your phone’s make, model and condition. After you enter all the details of the age and condition of your old phone(s), you will be given a quotation to thank you for being eco-responsible.
You can send up to 3 old phones in one shipment - which will be dealt with as one return. Any other items such as accessories, charger plugs or cables, additional small modules, extra lithium batteries and other electronic devices (laptops, tablets etc) cannot be sent in via this program, as our center can only recycle phones.
Typically you should receive your Fairphone Gift Card or your cashback within 2 weeks of shipping your old phone(s), however this depends on shipping time.
Please allow up to 28 days before contacting our Customer Support as there could be varying shipping times and potential processing delays due to the pandemic.
At this moment we don't take back old Fairphone modules or spare parts. Please dispose of used spare parts and batteries responsibly at a suitable electronic waste collection facility, as they contain materials which are hazardous to your health and the environment. If you do not know where to find it, please consult your municipality website.
If you live in France or Germany, we do take back Fairphone 3 and 3+ modules. You can read more on how to participate in that program here.